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Privacy Policy

Your privacy and data security are our top priorities

Last Updated: November 17, 2025

1. Introduction

MT SWIFT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Banking-as-a-Service (BaaS) platform at mtswift.com (the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information about you in various ways when you use our Service. The information we collect depends on how you interact with us and the services you use.

2.1 Personal Information

Identity Information
  • Full name
  • Date of birth
  • Social Security Number (SSN) or Tax Identification Number (TIN)
  • Government-issued identification documents
  • Photograph (for identity verification)
Contact Information
  • Email address
  • Phone number
  • Mailing address
  • Billing address
Business Information
  • Business name and type
  • Business address
  • Employer Identification Number (EIN)
  • Business registration documents
  • Beneficial ownership information
Financial Information
  • Bank account information
  • Payment card information
  • Transaction history
  • Account balances
  • Credit and debit card numbers

2.2 Automatically Collected Information

Device and Usage Information
  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Location data (with your consent)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Credit bureaus and identity verification services
  • Fraud prevention and detection services
  • Our banking partners (including Unit.co and partner banks)
  • Payment processors
  • Analytics providers

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision and Account Management

  • Creating and managing your account
  • Processing transactions and payments
  • Issuing and managing cards
  • Providing customer support
  • Sending transactional notifications and alerts

3.2 Compliance and Security

  • Verifying your identity (KYC - Know Your Customer)
  • Preventing fraud and money laundering (AML - Anti-Money Laundering)
  • Complying with legal obligations and regulations
  • Protecting against security threats
  • Investigating and resolving disputes
  • Enforcing our Terms of Service

3.3 Service Improvement and Analytics

  • Analyzing usage patterns and trends
  • Improving our Service and user experience
  • Developing new features and services
  • Conducting research and analytics

3.4 Marketing and Communications

  • Sending promotional materials (with your consent)
  • Providing updates about our services
  • Responding to your inquiries
  • Conducting surveys and collecting feedback

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

4.1 Service Providers and Business Partners

We share information with trusted service providers who perform services on our behalf, including:

  • Unit.co and Partner Banks: Banking services and account management
  • Payment Processors: Transaction processing and payment facilitation
  • Identity Verification Services: KYC and fraud prevention
  • Cloud Service Providers: Data storage and hosting
  • Analytics Providers: Service analysis and improvement
  • Customer Support Tools: Support ticket management and communications

4.2 Legal and Regulatory Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations, court orders, or government requests
  • Respond to subpoenas or legal processes
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Investigate fraud or security issues
  • Report suspicious activities to law enforcement

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest (TLS/SSL, AES-256)
  • Secure authentication mechanisms (multi-factor authentication)
  • Regular security audits and penetration testing
  • Employee training on data security and privacy
  • Access controls and logging
  • Firewalls and intrusion detection systems
  • Regular backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements (typically 5-7 years for financial records)
  • Resolve disputes and enforce our agreements
  • Maintain accurate business records

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

  • Request a copy of your personal information
  • Receive your data in a portable format

7.2 Correction and Updates

  • Update or correct inaccurate information
  • Complete incomplete information

7.3 Deletion

  • Request deletion of your personal information (subject to legal retention requirements)

7.4 Objection and Restriction

  • Object to processing of your information
  • Request restriction of processing

7.5 Withdrawal of Consent

  • Withdraw consent for marketing communications
  • Opt-out of certain data processing activities

7.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: privacy@mtswift.com
  • Mail: MT SWIFT Privacy Team, [Your Business Address]

We will respond to your request within 30 days of receipt.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Types of cookies we use include:

  • Essential Cookies: Required for the Service to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how you use the Service
  • Marketing Cookies: Track your browsing to deliver targeted ads (with consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy, including:

  • Using standard contractual clauses approved by regulatory authorities
  • Ensuring adequate data protection measures are in place
  • Complying with applicable cross-border data transfer regulations

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@mtswift.com or call [Your Phone Number].

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our Service does not currently respond to DNT signals. We will continue to monitor developments in DNT technology and may implement it in the future.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for material changes)
  • Displaying a prominent notice on our Service

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@mtswift.com
  • Phone: [Your Support Phone Number]
  • Mail: MT SWIFT Privacy Team
    [Your Business Address]
Your Privacy Matters: We are committed to protecting your personal information and maintaining transparency about our data practices. If you have any questions or concerns, please don't hesitate to reach out to our privacy team.

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